Help and contact
A question about the app, a problem during a tournament? Write to us.
Contact us
- support@tequi.app
- Publisher
- Tequi (Charles Grimont)
To help us help you, tell us your phone model, its Android or iOS version, and what you see on the screen.
Frequently asked questions
Level changes don't arrive when the screen is locked
Allow Blindissimo's notifications in the phone settings. On Android, also allow "Alarms & reminders" (Settings › Apps › Blindissimo), and exclude the app from battery optimization if your phone puts it to sleep.
Does the clock stay right if I leave the app?
Yes: the clock is based on the phone's time, not on a countdown. It stays right with the phone locked, the app in the background, and even after it is closed: when reopened, the tournament picks up where it is.
Can I change the structure during the tournament?
Yes: in the Structure screen, edit levels and breaks at any time; the running level keeps a consistent clock. Next level, previous level and ±1 minute are also on the tournament screen.
How do I show the clock on a TV?
Open display mode from the tournament screen: the clock goes full screen, without navigation. Then mirror the phone or tablet screen to the TV, or stand a tablet on the table.
How do I switch phones without losing my statistics?
In the Structure screen, Backup card, tap "Back up": a single file holds players, structure, settings and history. On the new phone, "Restore" loads it back.
Do I need an Internet connection?
No: Blindissimo works fully offline.
Delete your data
Blindissimo has no account and no server: everything stays on your device, and the publisher holds no data about you.
- One tournament, or the whole history: delete it in the Statistics screen. The player directory is built from this history.
- Erase everything: uninstall the app, or clear its data (on Android, Settings › Apps › Blindissimo › Storage › Clear data). Players, structures, settings and history go with it.
- Exported files: backups, CSV exports and podium images stay wherever you sent them; delete them there.
If you wrote to us, you can ask for our exchanges to be deleted at the same address: support@tequi.app